F.A.Q
Frequently Asked Questions
Welcome to the Pure Peptides Shop FAQ. We’ve compiled answers to the most common questions our customers have about our products, ordering process, and the fascinating world of mycology. If you can’t find the answer you’re looking for, please don’t hesitate to contact our support team.
Orders & Payment
Simply browse our products, add the items you wish to purchase to your cart, and proceed to the secure checkout. You will need to provide your shipping address and payment details to complete your order.
We accept all cryptos. All transactions are encrypted and processed securely.
We process orders very quickly to ensure fast dispatch. If you need to cancel or make a change, please contact us within 1 hour of placing your order. Once an order has moved to the “dispatched” stage, we cannot guarantee that changes or cancellations will be possible.
Yes, we do! We offer competitive pricing for bulk orders and wholesale partnerships. contact us directly via email or WhatsApp with your inquiry
Shipping & Delivery
We currently ship to all addresses within the United States. We also offer international shipping for customers outside the USA.
We are pleased to offer free tracked shipping on all US orders, with no minimum spend.
Shipping times vary by location and shipping method:
- Domestic (USA): 2-5 business days
- International: 7-14 business days
- Express shipping: 1-2 business days (domestic), 3-5 days (international)
All orders require signature confirmation and are shipped with temperature control when necessary.
Absolutely. Your privacy is our priority. All orders are shipped in plain, unbranded packaging with no external indication of the contents or our company name.
Our return policy is as follows:
- Quality issues: Full refund or replacement within 30 days
- Shipping damage: Immediate replacement upon proof
- Wrong product: Full refund or correct product shipped
- Change of mind: Not accepted for research chemicals
All returns require prior approval and must be in original packaging.
Products & Quality
At Pure Peptides shop, we guarantee a minimum purity level of 99% for all our products. Most of our premium peptides exceed 99.5% purity, as verified by independent third-party laboratories using HPLC and mass spectrometry analysis.
Each product comes with a Certificate of Analysis (COA) that includes:
- Purity percentage
- Molecular weight verification
- Impurity profile
- Stability data
Proper storage is crucial for maintaining peptide stability and efficacy:
- Lyophilized peptides: Store at -20°C or -80°C for long-term storage
- Reconstituted peptides: Store at 4°C for short-term use (up to 2-4 weeks)
- Protection from light: Keep away from direct sunlight
- Moisture control: Store in airtight containers with desiccants
- Avoid freeze-thaw cycles: Aliquot into smaller portions if needed
The shelf life varies depending on the peptide type and storage conditions:
- Lyophilized peptides: 24-36 months when stored at -20°C
- Reconstituted peptides: 2-4 weeks at 4°C
- Special formulations: May have different shelf lives – check product-specific information
Always check the expiration date on your product and follow storage guidelines carefully.
Yes! We offer custom peptide synthesis services with the following options:
- Custom sequences (5-50 amino acids)
- Various modifications (acetylation, amidation, cyclization)
- Different purity levels (70% to >99%)
- Bulk quantities available
- Fast turnaround times (2-6 weeks depending on complexity)
Contact our technical team for a custom quote and consultation.
Legality & Responsible Use
Yes. All the products we sell are legal to purchase and own in the United States. Our products are sold strictly for research and educational purposes.
- You assume full responsibility for proper handling and use